Soulhouse

How to cancel your booking, the 24-hour rule, and what happens to your payment (treatment voucher by payment method).

Cancel or reschedule a booking

Information about what happens if you arrive late to your Soulhouse appointment.

What happens if I am late?

How to easily book a massage or stretch session with Soulhouse.

How do I book a massage or stretch session?

Information on booking a couples massage or appointments for two people.

Can I book for two people at the same time?

Information on the duration of massage and stretch sessions at Soulhouse.

How long does a massage or stretch session at Soulhouse take?

Information on booking parallel massages in separate rooms at Soulhouse.

How do I book two or more parallel massages in separate rooms at Soulhouse?

ClassPass at Soulhouse – Current Status

Your booking didn't go through? Here's what to do and how to successfully rebook your appointment.

Failed Booking – What to Do?

(ENG) Booking & Process

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