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How do I book two or more parallel massages in separate rooms at Soulhouse?

Information on booking parallel massages in separate rooms at Soulhouse.

Would you like to be massaged at the same time but in separate rooms? Here's how to book parallel massages for multiple people:


How it works:

  • If two of you would like to be massaged at the same time in separate rooms, book individually at booking.soulhouse.me in the same time window. Otherwise, the system will automatically recognise the selection as a couples massage.

  • Check the availability for your preferred time slot online and see which experts are available at the same time. Then book each appointment individually with the respective expert. All appointments can be booked under the same name without any issue – this helps us better prioritise parallel treatments in cases of last-minute cancellations.

  • Please book early, as parallel time slots can fill up quickly – especially on weekends and weekday evenings.

For 3 or more people, this is a group request. A maximum of 2 people are treated per room, so several rooms are needed in parallel. Our support team coordinates this for you. Couples rooms are available in all studios except Hamburg Hafencity, Hamburg Hoheluft and Köln Altstadt-Nord.


Important notes:

  • Parallel appointments booked individually take place in separate rooms with different experts.

  • You can also book two individual massages at the same time within the same studio.

  • Please book early, as parallel slots can fill up quickly – especially on weekends and weekday evenings.


FAQ

What happens if one of our parallel massages has to be cancelled due to illness, but we'd still like to come together? In such cases, we will always first try to find a suitable 1:1 replacement for the cancelled massage. If that's not possible, all appointments can of course be rescheduled together so we can find a new time when you can both be treated in parallel again.

Can I use a Soulhouse voucher for parallel massages? Yes – Soulhouse vouchers can also be used for parallel massages. It's easiest if you book all appointments under the same name, so we can assign and plan them for you as smoothly as possible.

What can I do if I'm having trouble booking parallel appointments? If you're stuck online or having difficulty booking multiple appointments at the same time, just reach out to our support team. We're happy to help and will find the right parallel time slots for you together.

I'd like to book several parallel appointments, but only one expert is showing as available – what now? In this case, only one expert is likely available at your chosen time. Try checking a different time slot or an alternative day – you'll often find multiple experts available for parallel treatments there.

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