There are six values: 25 €, 50 €, 75 €, 100 €, 200 € and 500 €. New vouchers from Germany are valid for 36 months from issue. For older vouchers, the date on the voucher applies. You can order online at soulhouse.me/gutscheine.
Digital Soulhouse Voucher (PDF by email)
Here's how to get your digital voucher:
Go to soulhouse.me
Click on "Gifting" in the top navigation
Select "Gift cards" → "digital"
Choose one of the six available values: 25 €, 50 €, 75 €, 100 €, 200 €, or 500 €
After successful payment, your PDF voucher will be sent to you by email immediately.
✨ Available instantly – perfect for last-minute gifts. Print it out or send it digitally.
Physical Soulhouse Voucher (card to hand over in person)
You can get our classic Soulhouse gift card in two ways:
Directly in the studio – available at our studios in Berlin, Hamburg, and Düsseldorf. Perfect if you'd like a high-quality, physical voucher to give as a gift.
Online in the Soulhouse Shop – order at shop.soulhouse.me. Your physical voucher will be sent to you by post.
Important notes:
A Soulhouse voucher is valid in the country where you bought it and for all treatments. A voucher from Germany is valid in all German studios.
We offer value vouchers only – no vouchers for specific treatments or single sessions.
The same six values are available both online and in studio: 25 €, 50 €, 75 €, 100 €, 200 €, and 500 €.
FAQ
Can I redeem multiple vouchers in one booking? Yes. You can redeem several vouchers for one booking and add one discount code. Vouchers cannot be merged.
How do I redeem my voucher? If you book online, you enter your voucher code during booking. If you book directly at the reception, the studio redeems the voucher for you. You can also contact our team at [email protected] and we’ll apply it for you.
What happens to any remaining balance on my voucher? Your remaining balance is kept and can be used for your next booking. The voucher code stays the same.
How long are vouchers valid? New vouchers from Germany are valid for 36 months from issue. For older vouchers, the date on the voucher applies.
Are there vouchers for the exact value of a massage? No – we only offer value vouchers that can be used for any of our services. Depending on the amount, there may be a remaining balance or a small top-up required.
Can I buy a voucher online and pick it up in the studio? No – digital vouchers are sent by email as a PDF, and physical vouchers from the Soulhouse Shop are sent by post. If you'd like a beautifully printed gift card to hand over in person, you can purchase a physical voucher separately and collect it in the studio.
How long does delivery of a physical voucher from the Soulhouse Shop take? Physical vouchers are sent by post. We're unable to provide exact delivery dates or track shipments. Delivery typically takes 1–3 business days. For further questions, please check the FAQ in the Soulhouse Shop directly.
Can I buy a voucher for a custom amount, e.g. 20 € or 30 €? No – we exclusively offer our six set voucher values: 25 €, 50 €, 75 €, 100 €, 200 €, and 500 €. Are there vouchers for specific treatment categories? Yes – Soulhouse offers bundle vouchers for certain categories, such as Stretch treatments, which can be purchased directly.
Are physical vouchers available at all Soulhouse studios? Physical gift cards are currently available for purchase directly at our studios in Berlin, Hamburg, and Düsseldorf. Not all studio locations may stock physical cards. If you’re unsure whether your nearest studio carries them, please contact our team at [email protected] before visiting. Alternatively, physical vouchers can always be ordered online at shop.soulhouse.me and sent to you by post. Can I retroactively create a voucher for a treatment I already booked? No, this is not possible. Vouchers must be purchased separately as value vouchers and cannot be issued for treatments that have already been booked or paid for.