Our support team aims to respond to all inquiries as quickly as possible.
Response times:
During regular support hours, you will usually receive a reply within one business day.
On weekends and public holidays, responses may take a little longer.
Important notes:
If your request is urgent, please use WhatsApp or Messenger for the fastest response.
Even if our team cannot reply immediately, you will receive an automatic confirmation via Messenger or email.
FAQ:
Can I expect a same-day reply? Yes, often we respond within a few hours.
Are requests handled by priority? Yes, time-critical inquiries (such as last-minute reschedules) are prioritised.