You can reach our support team in several ways – whichever works best for you.
Our contact channels:
💬 WhatsApp: +49 40 80813059
📧 Email: [email protected]
💻 Chat: Visit soulhouse.me and find our chat window in the bottom right corner.
Note on phone calls: If you call our number, you will automatically be informed about our available contact channels. Personal phone consultations are currently not available.
Service hours: Monday to Friday, 10:00 am – 6:00 pm
Outside of these hours, you're welcome to leave us a message at any time – we'll get back to you as soon as possible.
FAQ
Can I reach Soulhouse by phone? If you call our number, you will hear an automated message with our available contact options.
Why is there no phone support? To provide you with faster and more reliable service, we focus our support on written channels. This allows us to document your request directly, handle it efficiently, and offer you a solution more quickly.