The payment method at Soulhouse is chosen during the booking process.
Important notes:
Once a booking is completed, the payment method generally cannot be changed directly.
If you selected the wrong payment method, please contact our support team with your booking number. We will review if an adjustment or refund is possible.
For partner vouchers (e.g. Jochen Schweizer, MyDays): changes to payment methods must be handled directly through the partner.
FAQ:
Can I update my credit card after booking? No, not directly in your account. Please contact support so we can help.
Can I use a different payment method if I reschedule? Yes, if a new booking is created you can choose another payment method during checkout.