Our goal is to make the process as straightforward as possible, ensuring you can focus on your wellness experience.
Prices for Our Treatments
Our pricing is intentionally transparent. All costs are already included in the treatment price – no hidden fees or additional charges. Every visit delivers a complete, well-rounded experience.
Massages
Monday – Thursday 50 minutes – €89 | 80 minutes – €129 | 110 minutes – €169
Friday – Sunday 50 minutes – €95 | 80 minutes – €139 | 110 minutes – €189
Exception: Brazilian Lymphatic Drainage (Mon–Sun): 50 minutes – €99 | 80 minutes – €139 | 110 minutes – €199
Facework
Lymphatic Face Glow – €89 / 50 minutes (Mon–Sun)
Assisted Stretching
25 minutes – €39 (Mon–Sun) | 55 minutes – €69 (Mon–Sun)
What's Always Included in Your Treatment
A brief, personal consultation at the start
Mindful, professionally executed massage techniques
High-quality organic oils and carefully selected products
A calm atmosphere with a curated music selection
Time to arrive, unwind, and get changed
Water and tea service for your well-being
At Soulhouse, you receive a fully prepared, all-inclusive experience – no extra fees or upcharges.
Gratuity
Our experts keep 100% of any gratuity. If you'd like to show your appreciation, many guests choose around 10% of the treatment price – entirely at your discretion.
Cancellations & Booking Changes
Can I cancel my booking? Yes. You can cancel your appointment at any time in the Soulhouse App – simply tap the three dots on your booking and select "Cancel Appointment." Alternatively, our support team is happy to assist and handle the cancellation for you.
Will I receive a refund? A refund of the treatment price is not possible in accordance with our Terms & Conditions. However, upon cancellation you will receive a voucher to the value of your treatment, which you can flexibly redeem for a new appointment.
This applies when you cancel yourself. If Soulhouse has cancelled your appointment, for example because an expert is unavailable, your credit is issued automatically with the cancellation email. If you would rather have your money back, our team will take care of it on a case-by-case basis.
How do I change an existing booking? Rebooking is currently only possible via cancellation. Cancel your appointment – you will automatically receive your voucher – and then simply book your new preferred appointment at your convenience.